How to add items to an existing order?

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How to add items to an existing order?

Postby mangibu » Sat Sep 21, 2013 2:13 pm

Is it possible to add a Parallella Case to an existing order without paying full price for shipment again?

Thank you.

Michael
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Re: How to add items to an existing order?

Postby the_summer » Sat Sep 21, 2013 2:41 pm

When I added the accessory kit, there was a checkbox "I am kickstarter backer" or similar which then reduced the shipping to 0.
I would guess that this exists for the case as well.
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Re: How to add items to an existing order?

Postby mangibu » Sat Sep 21, 2013 3:51 pm

Thanks for your answer.

I tried it but it is not working for me. I can check the box but shipment is still charged.

Maybe because I am not a backer.

Michael
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Re: How to add items to an existing order?

Postby mangibu » Thu Sep 26, 2013 8:46 am

Please...Is nobody in charge (Adapteva team) who is able to answer my question?

Thank you.

Michael
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Re: How to add items to an existing order?

Postby TrikingSheep » Thu Sep 26, 2013 3:07 pm

Hi Michael,

I was giving the following information from the Adapteva shop:

"We can combine a new order with an existing order if you wanted to purchase another Parallella board to ship with your first order, which effectively holds your place in the queue. To do this, create a new order and use the discount code AddToOrder at checkout, removing the shipping charges. Be sure to use the same email address and make a note of your original order # in the new order's notes so we can combine them."


Hope that helps.


Julian.
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Re: How to add items to an existing order?

Postby mangibu » Thu Sep 26, 2013 3:52 pm

Perfect!

Thanks a lot for your help. Now I am happy.

Michael
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