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How to add items to an existing order?

Posted:
Sat Sep 21, 2013 2:13 pm
by mangibu
Is it possible to add a Parallella Case to an existing order without paying full price for shipment again?
Thank you.
Michael
Re: How to add items to an existing order?

Posted:
Sat Sep 21, 2013 2:41 pm
by the_summer
When I added the accessory kit, there was a checkbox "I am kickstarter backer" or similar which then reduced the shipping to 0.
I would guess that this exists for the case as well.
Re: How to add items to an existing order?

Posted:
Sat Sep 21, 2013 3:51 pm
by mangibu
Thanks for your answer.
I tried it but it is not working for me. I can check the box but shipment is still charged.
Maybe because I am not a backer.
Michael
Re: How to add items to an existing order?

Posted:
Thu Sep 26, 2013 8:46 am
by mangibu
Please...Is nobody in charge (Adapteva team) who is able to answer my question?
Thank you.
Michael
Re: How to add items to an existing order?

Posted:
Thu Sep 26, 2013 3:07 pm
by TrikingSheep
Hi Michael,
I was giving the following information from the Adapteva shop:
"We can combine a new order with an existing order if you wanted to purchase another Parallella board to ship with your first order, which effectively holds your place in the queue. To do this, create a new order and use the discount code AddToOrder at checkout, removing the shipping charges. Be sure to use the same email address and make a note of your original order # in the new order's notes so we can combine them."
Hope that helps.
Julian.
Re: How to add items to an existing order?

Posted:
Thu Sep 26, 2013 3:52 pm
by mangibu
Perfect!
Thanks a lot for your help. Now I am happy.
Michael