Parallella Community

Check your spam filter - your board shipped April 29th and is in transit

Afternoon,

I received an email with tracker number shortly after my first post last week Friday, thanks.
How will they contact me regarding import taxes? Will they have my number/email?

Also, when tracking, it doesn't show street number or name, I assume they have these on their
books? That it is to protect my privacy not displaying my address?

Excited to get my board

I believe your tracking email contains the shipping address, and I suppose it is not displayed online for privacy reasons. They do have your email address, and we provided your phone number if you included it on your order. I can't speak to each country's individual customs office's policy or method for contacting you. Please contact me at support@adapteva.com if you have trouble receiving your package.

Diana
Adapteva