Shipping Parallella outside the US

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Shipping Parallella outside the US

Postby aolofsson » Thu Jul 31, 2014 12:24 pm

As some of you have noticed, we don't ship outside the US from our online shop. During our Kickstarter and pre-order campaign we found that handling international shipments was simply too much of a burden for our small team. In addition, the buyer experience wasn't exactly fantastic since the shipping/customs times were long. This is why we made the decision to secure a first rate global distributor for all international shipments

When we launched the online shop in June, we committed to making international distribution happen in July, but now it looks like it's going to be a few more days. A large number of boards have arrived to our international distributor's warehouse. No word yet on the exact day/hour that order taking will start online, but the best case scenario is this coming Monday.

Thanks for being patient!

Andreas
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Re: Shipping Parallella outside the US

Postby leon_heller » Fri Aug 01, 2014 12:13 pm

I just received an email saying that the boards were available from RS. I ordered one of the Embedded Platform boards (£157.94), which should be delivered on Monday.

The RS stock numbers are: 819-4702 and 819-4709.
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Re: Shipping Parallella outside the US

Postby AlbertoGP » Fri Aug 01, 2014 3:30 pm

They seem to be available in their German shop too:

The pictures are broken and the specs should be clearer. As it is you need to check first Parallella.org to see what processor etc. each version has, because they list it as "Z-7010, Z-7020" in both models.

I checked availability of the Embedded version (ZYNQ 7020) and it says that they have them in stock for immediate delivery.
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Re: Shipping Parallella outside the US

Postby aolofsson » Fri Aug 01, 2014 4:27 pm

Thank you. Yes, we did notice some of the things you pointed out. We are working on getting these issues resolved.
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Re: Shipping Parallella outside the US

Postby Jean-Pierre » Sun Aug 03, 2014 5:43 am

Dear Olaf,

I was very excited when i received a notification about international delivery through radiospare. But boards are only available to professional. The french website http://fr.rs-online.com/ has the boards, while http://www.rs-particuliers.com/ (the only one where i can order from as hobbyist ) does not have the boards.
I'm suite stuck there.... What should i do know ?

Best regards,

Jean-Pierre
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Re: Shipping Parallella outside the US

Postby leon_heller » Sun Aug 03, 2014 7:57 am

Try creating an account, making up some details like company name.
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Re: Shipping Parallella outside the US

Postby Jean-Pierre » Sun Aug 03, 2014 11:06 am

This is notre an option. It asks for a number that only registered companies have. I'm curious to wether somme european people were able to order these boards ?
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Re: Shipping Parallella outside the US

Postby leon_heller » Sun Aug 03, 2014 12:05 pm

Here in the UK there isn't a problem. Many years ago ordering from RS was difficult unless one worked for a limited company, but I worked for Rank Xerox (UK) and they would order stuff for me for private use from any company.
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Re: Shipping Parallella outside the US

Postby 9600 » Sun Aug 03, 2014 12:16 pm

@Jean-Pierre enquired with RS and will hopefully get back to you with clarification.

Regards,

Andrew
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Re: Shipping Parallella outside the US

Postby Jean-Pierre » Sun Aug 03, 2014 12:18 pm

I tried a couple of european countries but RS does not allow delivery outside of web site country. I have sent them an email asking why the french site reserved to regular people was not selling epiphany boards.
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